# Terms and Conditions ## 1\. Scope and acceptance These terms and conditions govern access to and use of the sparksoft.pt website, owned by **Sparksoft, Lda.** By accessing and using this website, the user agrees to be bound by these terms. If you do not agree with any of the provisions set out here, you should refrain from using the website. ## 2\. Access to the website Sparksoft, Lda. endeavours to keep the website continuously accessible, but does not guarantee that access will be uninterrupted or free from errors. Access may be temporarily suspended for maintenance, updates or for reasons beyond our control. We reserve the right to modify, suspend or discontinue any part of the website at any time, without prior notice. ## 3\. Authorised use The user undertakes to use this website only for lawful purposes and in a manner that does not: - Violate any applicable laws or regulations - Infringe the intellectual property rights of Sparksoft, Lda. or of third parties - Transmit viruses, malware or other malicious code - Attempt to gain unauthorised access to systems, networks or data - Collect or extract data from the website by automated means without prior authorisation - Interfere with the normal operation of the website ## 4\. Intellectual property All content on this website (including texts, images, logos, graphics, design, source code, software, trademarks and other elements) is the property of Sparksoft, Lda. or of the respective rights holders, and is protected by Portuguese and European legislation on intellectual and industrial property. The reproduction, distribution, transformation, public communication or any other use of the content of this website is prohibited without the prior and express authorisation of Sparksoft, Lda. ## 5\. User content By submitting information through the contact form or other means available on this website, the user warrants that the content is truthful, does not infringe third-party rights and does not contain unlawful, offensive or harmful material. Sparksoft, Lda. reserves the right not to process or to delete content that it considers inappropriate or in breach of these terms. ## 6\. Third-party services This website uses third-party services, namely Google Analytics, Cloudflare Turnstile and Google Fonts. The use of these services is subject to their respective privacy policies and terms of service. Sparksoft, Lda. is not responsible for the practices of these third parties. ## 7\. Limitation of liability To the maximum extent permitted by law, Sparksoft, Lda. shall not be liable for any direct, indirect, incidental, special, consequential or punitive damages arising from: - Use of, or inability to use, the website - Errors, omissions or inaccuracies in the content - Unauthorised access to personal data - Interruptions in the operation of the website - Viruses or other harmful elements transmitted through the website The content of the website is provided “as is” and “as available”, without warranties of any kind, express or implied. ## 8\. Indemnification The user undertakes to indemnify and hold Sparksoft, Lda. harmless from any claims, losses, damages, costs or expenses (including legal fees) arising from breach of these terms or from misuse of the website. ## 9\. Changes to the terms Sparksoft, Lda. reserves the right to modify these terms and conditions at any time. Changes take effect upon publication on this page. Continued use of the website after the publication of changes constitutes acceptance of the new terms. ## 10\. Severability If any provision of these terms is held to be invalid or unenforceable by a competent court, the remaining provisions shall remain in full force and effect. ## 11\. Governing law and jurisdiction These terms and conditions are governed by Portuguese law. Any dispute arising from the interpretation or performance of these terms shall be subject to the jurisdiction of the courts of the Porto district, with express waiver of any other. ## 12\. Alternative consumer dispute resolution Under Portuguese Law no. 144/2015 of 8 September, in the event of a consumer dispute the consumer may refer the matter to an alternative consumer dispute resolution (ADR) entity. The up-to-date list of ADR entities is available on the Portuguese Consumer Portal at [consumidor.gov.pt](https://www.consumidor.gov.pt). The ADR entity with residual national competence is the National Centre for Information and Arbitration of Consumer Disputes (CNIACC) — [cniacc.pt](https://www.cniacc.pt). ## 13\. Contact For any questions relating to these terms and conditions, contact us at [geral@sparksoft.pt](mailto:geral@sparksoft.pt).